The Banff Caribou Lodge & Spa’s latest update for guest information of COVID-19

Banff Caribou Lodge & Spa

Safecation Certified

Banff Caribou Lodge & Spa is rated Safe in our Hotel category. We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

No contact arrival and departure
Enhanced cleaning and disinfecting measures in line with AHS protocols
Staircase and elevator access to rooms
Spacious lobbies
Modified room service available
Friendly knowledgeable staff with mandatory preventive education and training

Located in Banff National Park, the Banff Caribou Lodge & Spa offers a mountain lodge hotel, a great steakhouse restaurant and a full service spa, all in one outstanding location. This ideal vacation spot is located on Banff Avenue, the main street in the town of Banff. Surrounded by mountains, there are plenty of activities to keep you busy. We love where we live and can suggest an itinerary for any traveler, so ask us about our local knowledge, we are happy to share.

Complimentary WiFi
184 Cozy mountain-style hotel rooms
6 Spectacular Loft Suites
Located on Banff Avenue
Short walk to downtown Banff
Complimentary heated underground parking

Keg Steakhouse & Bar (Open for Breakfast)
Red Earth Spa (temporarily closed)
26 Person jetted hot pool (temporarily closed)
Steam room (temporarily closed)
Exercise room (temporarily closed)
Complimentary Banff Roam bus passes

A walk through the hotel

Our Guests Online

“Perfect”

Have just finished our Canada trip and this was our first accommodation. Out first impressions were positive and now that our tour is over we now really appreciate how good this place was, especially all the staff we dealt with. They were incredibly welcoming, friendly and most importantly, efficient( also a welcome touch of humour ). Really enjoyed our meals, dinner and lovely buffet breakfast. Can heartily recommend.

Reviewed June, 2019

“Wonderful hotel”

We stayed in 7 hotels during our tour in Canada and this was one of our favourites. The room was a decent size, yet still cosy and comfortable. Had a kettle, which pleased a tea drinking Brit. Had a view of cascade mountain. Hotel was 10 to 15 minute level to walk to town. After all the big city hotels we had stayed in, this was a hotel more on our scale. Ate at the Keg for one breakfast, our tour manager had warned us that it could get busy and to allow time for breakfast and this was useful. Would happily stay again at the Caribou

Reviewed May, 2019

“Awesome”

Great hotel..great location..the keg is awesome..easy check in and out..clean spacious rooms..friendly helpful staff..spa was awesome...nice bathroom..comfy bed...roomservice was great..no complaints ..

Reviewed February, 2019

“Great last minute getaway!”

The hot tub/sauna area was clean and lots of clean towels available. Public areas were well kept and our room was pretty clean minus a few hairs on the top sheet of the bed. Underground parking was great and close enough to town to walk and just leave your vehicle there. You can also use your room key to use the public buses which I thought was super cool. Over all it was a great stay and we will definitely be back!

Reviewed January, 2019

“My Best Trip Yet!”

We try and make trip to banff every year. Sadly we could not make it last year, so this year we went all out and got a corner left suite..... ITS WAS WORTH IT. the room was so spacious being a loft, there was a fire place, a Christmas tree, 2 bathrooms, and of course the spa bath tub!!! Now when ever I come to banff I'll be getting one of these rooms!!! Also as a side note the caribou has amazing staff all around, every time we seen an employee the smiled or said hi. Which is amazing!!!

Reviewed January, 2019

“Lovely getaway for my family”

I stayed at Caribou Lodge with my family over NYE. I have to say I was quite impressed! After a long flight from Australia we were quite tired and the last thing we wanted to do was jump on a bus for 2 hours to get to Banff. We arrived at Caribou Lodge and was greeted by the lovely girls at the front desk who made check in very easy. We were very happy with our room, as a family of four it can be somewhat expensive taking a trip like this but we managed to fit us all in this lovely room.

Reviewed January, 2019

“Perfect location for skiing holiday”

Have just returned from a great week at the Caribou Lodge. Located on the Main Street in Banff, the buses to take you to lake Louise or sunshine village stop right outside so easy transfer of heavy ski gear from hotel to slope. Great storage for skis etc in the parking area with lockers provided plus a guest laundry for drying gear etc. The rooms were a decent size and well maintained.

The lobby area was large and warm with a roaring fire. Staff were friendly and helpful

Reviewed December, 2018

“Brilliant Banff Caribou!”

Rooms - we had a superior room excluding a balcony. Room was very clean but dark even with the lights on. Small window so didn't let in much light. Room was serviced each day to a high standard. Loved the decor - really cosy and Canadian!

Parking - offers free parking under neath the hotel.

Restaurant - we had breakfast one morning which was a buffet style - good value, good service, good food.

Reviewed September, 2018

“Lovey room”

We stayed here as part of our honeymoon and so booked one of their suites. The room was lovely with a big spa bath in the bedroom which was over two floors. A very nice atmosphere in the hotel itself with free tea and coffee available in the reception area in the mornings. Added bonus of free parking as well which was really appreciated.

Reviewed September, 2018

“Return Visit”

This is our third stay at the Caribou on a skiing holiday. The staff are very friendly and helpful and it’s a great location to get the ski bus. We tend to eat out at various restaurants in town and it’s a nice walk back to burn off the food.

Reviewed March, 2018