Banff Caribou Lodge & Spa

My family and I had a wonderful experience here at the lodge when we stayed to visit family and friends on a ski trip. The hot pool was nice to relax in after a long day! It’s close to the mountains and downtown Banff for shopping and dining. The staff were extremely friendly and helpful with all of our needs for the time we stayed.

Reviewed April, 2022

Super friendly, helpful staff. The room was very clean and updated with the charm of the old lodge. I was surprised at how updated the room looked! The bed and bedding were really comfortable. Had a great night of sleep after hiking and traveling. Another plus: you get free shuttle passes that take you around the town of Banff and all surrounding attractions - it was so convenient! And free (and really good!) coffee in the lobby in the morning.

Reviewed June, 2022

A nice comfortable stay. Inviting lobby. Complimentary tea and coffee in the lobby in the mornings. The room was clean and nice. Family oriented. Staff wore masks. The restaurant recommended reservations for dinner, but breakfast and lunch was always available. A nice breakfast buffet was available.

Reviewed October, 2021

Stayed here a couple days ago and what a delightful experience. Dave @ front desk took great care of us and showed exceptional hospitality, given we are in a pandemic and restrictions are there, Dave made sure our group had an amazing stay. The view from the rooms is amazing and feels very comforting to stay here, clean and homely. I definitely recommend staying here.

Reviewed September, 2021

This lodge is beautiful and cozy! My friend and I really enjoyed the hot pool (essentially a larger hot tub). The walk to downtown was great and there are busses that come right by the hotel for easy transportation! Our room was small but cozy enough for the two of us and I love that they have Rocky Mountain Soap in their beautiful bathrooms! Would definitely come back to stay again :)

Reviewed August, 2021

We originally booked one night at their Norquay Suite, it was a wonderful stay at their jaccuzi suite. We extended our stay for another night and got an upgrade in another mountain view suite as the first one was no longer available. Nothing really fancy but location is great and was priced well. What made the most of our stay during this pandemic was the hospitality. Amazing staff, thank you Amber for making my birthday extra special with the wine delivered to the suite. Jacob was a delight to talk to. Trudy from The Keg was nothing short of amazing.

Reviewed November, 2020

I love the location of this hotel as you are among the first 3 to be picked up and dropped off. The staff are very nice. I have stayed there 1 week in 2019 and 1 week in 2020. You can walk to the shops and restaurants.

Reviewed February, 2020